This legal notice governs access to and use of the website www.muvo.es ("the website"), owned by MUVO Cultura Digital S.L. ("MUVO"), in compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and other applicable Spanish and European regulations.
Accessing and browsing this website grants the status of user and implies full and unreserved acceptance of every provision included in this legal notice, in the Privacy Policy, and in the Cookie Policy, in the version published at the time of access.
1. Identification of the website owner
In compliance with the information duty set out in article 10 of the LSSI-CE, the following details are provided:
- Company name: MUVO Cultura Digital S.L. (currently being incorporated)
- Tax ID (NIF/CIF): [pending assignment upon incorporation]
- Registered address: Calle de los Embajadores, 29, 2º F, 28012 Madrid, Spain
- Commercial Registry entry: [pending registration with the Commercial Registry of Madrid]
- Contact email: hola@muvo.es
- Contact phone: +34 651 526 767
- Domain name: www.muvo.es
2. Purpose of the website
The purpose of this website is to provide information about MUVO and its AI-powered museum guide and audio guide product, and to facilitate commercial contact with cultural, heritage, religious, and educational institutions interested in the service. Access to the product itself — both the content management panel for institutions (cms.muvo.es) and the visitor-facing experience — is additionally governed by the specific terms and conditions applicable in each case.
3. Access and use conditions
Access to the website is, in general, free of charge. The user agrees to make appropriate and lawful use of the website, in accordance with applicable law, this legal notice, generally accepted morals and good practice, and public order.
Use of the website for unlawful or harmful purposes, or in any way that could cause damage or prevent the normal functioning of the website, is prohibited. It is likewise prohibited to introduce or spread computer viruses or any other physical or logical system liable to cause damage to the website or to MUVO's or third parties' systems.
4. Intellectual and industrial property
All content on the website — including, without limitation, texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as its graphic design and source code — is the intellectual property of MUVO or of third parties who have authorised its use, and none of the exploitation rights recognised under applicable intellectual property law are transferred to the user.
"MUVO" and its corresponding visual identity are trademarks owned by MUVO Cultura Digital S.L. Reproduction, distribution, public communication, and transformation of all or part of this website's content without MUVO's express written authorisation is expressly prohibited, except where the law expressly permits it or it is necessary for quotation purposes.
The specific content each institution uploads (images of its works, collections, descriptive texts, etc.) to MUVO's content management panel remains at all times owned by that institution, as detailed in the corresponding contractual relationship.
5. Disclaimer of liability
MUVO does not guarantee the permanent availability and continuity of the website's operation. Where reasonably possible, MUVO will provide advance notice of interruptions to the website's operation due to maintenance work.
MUVO is not liable for any damages of any nature arising from the unavailability or discontinuity of the website's operation, from any disappointment users may experience relative to the usefulness they may have attributed to the website, or from the fallibility of the website or of the services provided through it, except where legally required otherwise.
The informational and marketing content on this website is provided for general purposes. Any specific commercial or technical commitment between MUVO and an institution is formalised through a dedicated service agreement, which prevails over any information contained on this website in case of discrepancy.
6. Links to third parties
The website may contain links to third-party websites, such as the appointment booking platform Calendly, the content management panel available at cms.muvo.es, or MUVO's profiles on social networks such as LinkedIn. MUVO assumes no responsibility for the content, privacy policies, or practices of such third-party websites, which are governed by their own terms.
7. Personal data protection
The processing of personal data provided through the website is governed by our Privacy Policy, available at /privacidad, which forms an integral part of this legal notice.
8. Applicable law and jurisdiction
These terms are governed by Spanish law. For the resolution of any dispute arising from access to or use of the website, MUVO and the user agree to submit to the Courts and Tribunals of the city of Madrid, expressly waiving any other forum that may correspond to them, unless applicable consumer protection law mandatorily establishes a different forum.
If the user resides in the European Union and holds the status of consumer, they may also access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
9. Amendments
MUVO reserves the right to modify, at any time and without prior notice, the presentation, configuration, and content of the website, as well as the conditions set out in this legal notice. Users are advised to check this page periodically.
10. Contact
For any question or query relating to this legal notice, you can write to us at hola@muvo.es.